Unfortunately, we don't accept returns of product or do exchanges of product. However, if your order was damaged in-transit, or if you've received the wrong Daily Crunch order, please reach out to our customer service team immediately by emailing hey@DailyCrunchSnacks.com. In order to receive a refund or replacement of product for damage or a mistake in shipment, customers must provide proof of damage or incorrect product shipment and their order number. In the case there was damage or a mistake, Daily Crunch will be responsible for shipping expenses of new shipment, but original shipping fees are non-refundable.